Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy below to understand the terms and conditions of your order.

  1. Shipping Rates & Delivery Time
    Shipping charges are calculated at checkout based on your location, order size, and shipping method. Delivery times vary depending on the destination and shipping method chosen at checkout. Please note that delivery times are estimates and not guaranteed.

  2. Processing Time
    Orders are processed within 1-3 business days after receiving payment. Orders placed on weekends or holidays will be processed the following business day. You will receive a shipping confirmation email once your order has been dispatched.

  3. Shipping Methods
    We offer several shipping options, including standard and expedited services. You can select your preferred method during checkout. Please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or holidays.

  4. Liability Disclaimer

    • Lost, Stolen, or Damaged Packages: We are not responsible for any lost, stolen, or damaged packages once the shipment has left our warehouse. Once your order is with the carrier, the delivery and condition of the package fall under the responsibility of the shipping company.
    • We highly recommend choosing tracking or insurance options at checkout for added security. This ensures you can track your shipment and be covered in case of loss or damage.
    • Any claims for lost or damaged goods must be directed to the carrier or shipping provider.
  5. Address Accuracy
    Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer. If the package is returned to us due to an incorrect address, you may be charged for reshipping.

  6. Customs and Import Duties
    For international orders, you are responsible for any customs, import duties, or taxes that may apply upon delivery. These fees are not included in your order total and must be paid directly to the customs authority or carrier.

  7. Delayed Shipments
    While we strive to meet the estimated delivery times, we are not liable for any delays caused by the carrier, customs procedures, or other external factors beyond our control.

If you have any questions about our shipping policy or need assistance, feel free to contact our customer support team.